Incidents | turnint.ai Incidents reported on status page for turnint.ai https://turnintai.betteruptime.com/ en for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Tue, 02 Jun 2026 09:33:37 +0000 https://turnintai.betteruptime.com/#7c74bd905dc09c94cebd6e585b93a4e9030821072ca47232ae8189928ba8f991 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Tue, 02 Jun 2026 09:23:21 +0000 https://turnintai.betteruptime.com/#7c74bd905dc09c94cebd6e585b93a4e9030821072ca47232ae8189928ba8f991 for-status-check.turnint.site went down Migrating mongo cluster https://turnintai.betteruptime.com/incident/904733 Mon, 25 May 2026 13:10:00 -0000 https://turnintai.betteruptime.com/incident/904733#44380a225e879bcf71877a6d784d74093543dd8f5ffe209eca9e2c4f1a788ba0 Maintenance completed for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Mon, 25 May 2026 13:06:30 +0000 https://turnintai.betteruptime.com/#4b5e684ea7aa8fcbaa042c3b05c2260a8570954f28273ffca705cb3ad0c1ed15 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Mon, 25 May 2026 12:30:28 +0000 https://turnintai.betteruptime.com/#4b5e684ea7aa8fcbaa042c3b05c2260a8570954f28273ffca705cb3ad0c1ed15 for-status-check.turnint.site went down Migrating mongo cluster https://turnintai.betteruptime.com/incident/904733 Mon, 25 May 2026 12:30:00 -0000 https://turnintai.betteruptime.com/incident/904733#a6c8870f1feab8d6bdeba24724b038766e13a1b2c83831027bec2a83a9b0c13c We are going to migrate our mongo database to more performant cluster to serve high latency application. for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 15 May 2026 16:42:22 +0000 https://turnintai.betteruptime.com/#83813d1a416e0dc2baf5da8a666377b7d5f3b6dca8434a30efa54aefa72c5070 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 15 May 2026 16:19:35 +0000 https://turnintai.betteruptime.com/#83813d1a416e0dc2baf5da8a666377b7d5f3b6dca8434a30efa54aefa72c5070 for-status-check.turnint.site went down for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Thu, 30 Apr 2026 14:51:44 +0000 https://turnintai.betteruptime.com/#7ad617dce66eb7115e7fd5efd6c1fa99b64e3424dd0362da577016c9dd2b846a for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Thu, 30 Apr 2026 14:49:01 +0000 https://turnintai.betteruptime.com/#7ad617dce66eb7115e7fd5efd6c1fa99b64e3424dd0362da577016c9dd2b846a for-status-check.turnint.site went down Edge api didn't resolve the decks properly for about 3 hours. https://turnintai.betteruptime.com/incident/874561 Sat, 18 Apr 2026 13:10:00 -0000 https://turnintai.betteruptime.com/incident/874561#fb1152324238a7c8e7d7d399d20bafaa712803c946b6835254def4552398e66b ## Incident - Edge api didn't resolve the decks properly from 2026.Apr.18 18:52 JST to 2026.Apr.18 21:40 JST. ## Impact - Every deck pages returned error pages. ## Cause - Development issue ## Fix - Fixed the bug ## Prevention - Set monitoring and alerting the edge api failure. - Added more unit tests and regression tests. Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 12:40:00 -0000 https://turnintai.betteruptime.com/incident/874566#566cdd5ccc19bf908ea5974b98f4cd50fe010727c58d1199cda0e40f711262b6 Fixed Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 10:00:00 -0000 https://turnintai.betteruptime.com/incident/874566#903b00bafec042d7fbef6a50429baf19fdecee0c4638ed825a54b272eee9caeb we are currently investigating. api.turnint.ai recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:36:56 +0000 https://turnintai.betteruptime.com/#18926a3d185c1dadbebaaadd5393919a43108356d811014206d26fc857e1fda8 api.turnint.ai recovered for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:36:24 +0000 https://turnintai.betteruptime.com/#c0463496d718f625c7a6509d2daa3ea97fea1e7797e04a2f6f72a218167c6d08 for-status-check.turnint.site recovered api.turnint.ai went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:34:32 +0000 https://turnintai.betteruptime.com/#18926a3d185c1dadbebaaadd5393919a43108356d811014206d26fc857e1fda8 api.turnint.ai went down api.turnint.ai recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:27:59 +0000 https://turnintai.betteruptime.com/#64b73eef351fa2fcf65d8de7c9e1a9f59df30aea6d0fe316acb4acb4ab2ad665 api.turnint.ai recovered api.turnint.ai went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:25:20 +0000 https://turnintai.betteruptime.com/#64b73eef351fa2fcf65d8de7c9e1a9f59df30aea6d0fe316acb4acb4ab2ad665 api.turnint.ai went down for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 14:21:40 +0000 https://turnintai.betteruptime.com/#c0463496d718f625c7a6509d2daa3ea97fea1e7797e04a2f6f72a218167c6d08 for-status-check.turnint.site went down api.turnint.ai recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:49:00 +0000 https://turnintai.betteruptime.com/#63b112bc4e8ac84d8b147a4e6fc2c463614a11cb7f3538da7286345911d10028 api.turnint.ai recovered for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:48:34 +0000 https://turnintai.betteruptime.com/#6782866b67e3cbb86b49b4b554647b915b1da06c3ae6114ba9717d7253f736af for-status-check.turnint.site recovered api.turnint.ai went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:46:20 +0000 https://turnintai.betteruptime.com/#63b112bc4e8ac84d8b147a4e6fc2c463614a11cb7f3538da7286345911d10028 api.turnint.ai went down for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:33:40 +0000 https://turnintai.betteruptime.com/#6782866b67e3cbb86b49b4b554647b915b1da06c3ae6114ba9717d7253f736af for-status-check.turnint.site went down for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:24:25 +0000 https://turnintai.betteruptime.com/#b79ddd91e851af849e965761c4d45a8b9da1920281daf1c9521e3ececadb6b49 for-status-check.turnint.site recovered api.turnint.ai recovered https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 13:04:17 +0000 https://turnintai.betteruptime.com/#9771e309e204365b1c58e97c2415acf10ad4189f43a1e180d53e3bb664d37cab api.turnint.ai recovered api.turnint.ai went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 12:52:17 +0000 https://turnintai.betteruptime.com/#9771e309e204365b1c58e97c2415acf10ad4189f43a1e180d53e3bb664d37cab api.turnint.ai went down for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 17 Apr 2026 12:51:42 +0000 https://turnintai.betteruptime.com/#b79ddd91e851af849e965761c4d45a8b9da1920281daf1c9521e3ececadb6b49 for-status-check.turnint.site went down