Incidents | turnint.ai Incidents reported on status page for turnint.ai https://turnintai.betteruptime.com/ en for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 24 Jul 2026 11:14:17 +0000 https://turnintai.betteruptime.com/#4067b2b2d086007381f99978fc28efdda4814c9c0a2f63367579fef578d11447 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 24 Jul 2026 10:59:38 +0000 https://turnintai.betteruptime.com/#4067b2b2d086007381f99978fc28efdda4814c9c0a2f63367579fef578d11447 for-status-check.turnint.site went down for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Thu, 16 Jul 2026 11:28:36 +0000 https://turnintai.betteruptime.com/#f0f305f58dcdd533451c87e7a507051e034f8ed8056d3990ea4a1489986ff5af for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Thu, 16 Jul 2026 11:08:45 +0000 https://turnintai.betteruptime.com/#f0f305f58dcdd533451c87e7a507051e034f8ed8056d3990ea4a1489986ff5af for-status-check.turnint.site went down for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Thu, 16 Jul 2026 10:43:18 +0000 https://turnintai.betteruptime.com/#efa497d687804f41c707ebcbc45057e966c969737fc59cb0bc9617da358b0b4e for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Thu, 16 Jul 2026 10:38:44 +0000 https://turnintai.betteruptime.com/#efa497d687804f41c707ebcbc45057e966c969737fc59cb0bc9617da358b0b4e for-status-check.turnint.site went down for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Tue, 02 Jun 2026 09:33:37 +0000 https://turnintai.betteruptime.com/#7c74bd905dc09c94cebd6e585b93a4e9030821072ca47232ae8189928ba8f991 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Tue, 02 Jun 2026 09:23:21 +0000 https://turnintai.betteruptime.com/#7c74bd905dc09c94cebd6e585b93a4e9030821072ca47232ae8189928ba8f991 for-status-check.turnint.site went down Migrating mongo cluster https://turnintai.betteruptime.com/incident/904733 Mon, 25 May 2026 13:10:00 -0000 https://turnintai.betteruptime.com/incident/904733#44380a225e879bcf71877a6d784d74093543dd8f5ffe209eca9e2c4f1a788ba0 Maintenance completed for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Mon, 25 May 2026 13:06:30 +0000 https://turnintai.betteruptime.com/#4b5e684ea7aa8fcbaa042c3b05c2260a8570954f28273ffca705cb3ad0c1ed15 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Mon, 25 May 2026 12:30:28 +0000 https://turnintai.betteruptime.com/#4b5e684ea7aa8fcbaa042c3b05c2260a8570954f28273ffca705cb3ad0c1ed15 for-status-check.turnint.site went down Migrating mongo cluster https://turnintai.betteruptime.com/incident/904733 Mon, 25 May 2026 12:30:00 -0000 https://turnintai.betteruptime.com/incident/904733#a6c8870f1feab8d6bdeba24724b038766e13a1b2c83831027bec2a83a9b0c13c We are going to migrate our mongo database to more performant cluster to serve high latency application. for-status-check.turnint.site recovered https://turnintai.betteruptime.com/ Fri, 15 May 2026 16:42:22 +0000 https://turnintai.betteruptime.com/#83813d1a416e0dc2baf5da8a666377b7d5f3b6dca8434a30efa54aefa72c5070 for-status-check.turnint.site recovered for-status-check.turnint.site went down https://turnintai.betteruptime.com/ Fri, 15 May 2026 16:19:35 +0000 https://turnintai.betteruptime.com/#83813d1a416e0dc2baf5da8a666377b7d5f3b6dca8434a30efa54aefa72c5070 for-status-check.turnint.site went down Edge api didn't resolve the decks properly for about 3 hours. https://turnintai.betteruptime.com/incident/874561 Sat, 18 Apr 2026 13:10:00 -0000 https://turnintai.betteruptime.com/incident/874561#fb1152324238a7c8e7d7d399d20bafaa712803c946b6835254def4552398e66b ## Incident - Edge api didn't resolve the decks properly from 2026.Apr.18 18:52 JST to 2026.Apr.18 21:40 JST. ## Impact - Every deck pages returned error pages. ## Cause - Development issue ## Fix - Fixed the bug ## Prevention - Set monitoring and alerting the edge api failure. - Added more unit tests and regression tests. Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 12:40:00 -0000 https://turnintai.betteruptime.com/incident/874566#566cdd5ccc19bf908ea5974b98f4cd50fe010727c58d1199cda0e40f711262b6 Fixed Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 10:00:00 -0000 https://turnintai.betteruptime.com/incident/874566#903b00bafec042d7fbef6a50429baf19fdecee0c4638ed825a54b272eee9caeb we are currently investigating.