Status updates | turnint.ai Incidents and maintenance reported on status page for turnint.ai https://turnintai.betteruptime.com/ en Maintenance: Migrating mongo cluster https://turnintai.betteruptime.com/maintenance/904733 Mon, 25 May 2026 12:30:00 -0000 https://turnintai.betteruptime.com/incident/904733#a6c8870f1feab8d6bdeba24724b038766e13a1b2c83831027bec2a83a9b0c13c Maintenance We are going to migrate our mongo database to more performant cluster to serve high latency application. Edge api didn't resolve the decks properly for about 3 hours. https://turnintai.betteruptime.com/incident/874561 Sat, 18 Apr 2026 13:10:00 -0000 https://turnintai.betteruptime.com/incident/874561#fb1152324238a7c8e7d7d399d20bafaa712803c946b6835254def4552398e66b Incident ## Incident - Edge api didn't resolve the decks properly from 2026.Apr.18 18:52 JST to 2026.Apr.18 21:40 JST. ## Impact - Every deck pages returned error pages. ## Cause - Development issue ## Fix - Fixed the bug ## Prevention - Set monitoring and alerting the edge api failure. - Added more unit tests and regression tests. Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 12:40:00 -0000 https://turnintai.betteruptime.com/incident/874566#566cdd5ccc19bf908ea5974b98f4cd50fe010727c58d1199cda0e40f711262b6 Incident Fixed Portal site doesn't resolve the deck pages properly https://turnintai.betteruptime.com/incident/874566 Sat, 18 Apr 2026 10:00:00 -0000 https://turnintai.betteruptime.com/incident/874566#903b00bafec042d7fbef6a50429baf19fdecee0c4638ed825a54b272eee9caeb Incident we are currently investigating.